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Price Guarantee

Lowest Price Guarantee 

We are so serious we are about offering you the best price:

  • If you find another online store offering the same product at a lower price, we'll refund you the original payment for the difference - no questions asked. Simple.
  • Plus, if you find that Fire Pits Direct offers a lower price for the same item you previously purchased from us (1 month from date of purchase), again ... we'll refund the difference. Voila! 


Fire Pits Direct offers Australians the best price for the best quality and variety online!

Our 100% Price Guarantee covers:

  • Obviously, you purchased the item from our website before requesting your Price Match Guarantee
  • The Price Match Guarantee includes the item price and the shipping charges
  • The competitor must solely be an online store
  • The website can not be a discounter or auction website (eBay, Overstock, etc.)
  • The competitor must be an Authorized Retailer for the product in question
  • The item must have been purchased within 1 month
  • You must be able to email us the link to the product in stock on the competitor's website 
  • Promotions such as Rebates and Buy One, Get One Free, Christmas, New year, or End of Financial Year stock specials are not eligible.